Countdown To Helpdesk Switchover
Our teams are working hard today behind the scenes to make the final preparations for tomorrow's "big switch". They've imported ...
A Quick Overview Of Our New Customer Service Centre
As Tara mentioned the other day, we're relaunching our helpdesk under a new guise on Tuesday. So say "farewell" to ...
Our Helpdesk is Being Revamped!
What's going on? Customer service and the customer experience are crucial for any online company and here at Blacknight things ...
Meet the Blacknight Twitter team
Niamh - Paul - Alan - Michele - James Hot on the heels of yesterdays announcement https://blacknight.blog/press-release-blacknight-sets-benchmark-for-irish-hosting.html ...
Social Media Awards Finalists Announced – And We Are On The List!
Earlier this morning the finalists for the 1st Social Media Awards were announced and I'm thrilled that we are on ...
Want A Job?
We're hiring again!At the moment we have vacancies in both our customer service / technical support team and our sales ...
Meet The Twitter Team!
I'd be the first to admit that when we first started using Twitter a couple of years ago it was ...
Another Customer Service Experiment
The next 12 to 18 months are going to be pretty exciting (and stressful) here at Blacknight.A lot of things ...
Like What We Do? Gis a Vote!
We may have left this a bit late, but if you think we do a good job with providing customer ...
Want A Job? Don’t Want Any Group Hugs?
We're hiring again!If you'd like to work with us and become part of our team details of the current openings ...
Christmas Is Almost Upon Us – Opening Hours Reminder
Since Christmas is almost upon us here's a reminder of our opening hours:24 December 2009 - open until 1400 UTC25 ...
Christmas 2009 Customer Service Opening Hours
It's almost that time of the year again - ChristmasWhile we will have staff working over the Christmas break, as ...
