Come Work for Us!
Blacknight continues to grow - thanks to our loyal customers and the wonderful staff that support them. In fact - we ...
How We Use Social Media for Customer Service
We've been vocal advocates of social media for quite some time (though we also know there are limits!). We've even ...
Countdown To Helpdesk Switchover
Our teams are working hard today behind the scenes to make the final preparations for tomorrow's "big switch". They've imported ...
Want A Job?
We're hiring again!At the moment we have vacancies in both our customer service / technical support team and our sales ...
So Why Do You Choose Us?
I spend a lot of my time thinking about marketing and sales.We can track clicks, impressions, telephone calls, emails, live ...
Want A Job? Don’t Want Any Group Hugs?
We're hiring again!If you'd like to work with us and become part of our team details of the current openings ...
Christmas Is Almost Upon Us – Opening Hours Reminder
Since Christmas is almost upon us here's a reminder of our opening hours:24 December 2009 - open until 1400 UTC25 ...
Check Your DNS Easily
People get confused by DNS and apart from email related issues it probably accounts for more technical support issues than ...
Bank Holiday Weekend Opening Hours
This weekend is a long weekend here in Ireland, so our offices will be closed on Monday next, August 3rd ...
Reminder – Tomorrow Is St Patrick’s Day
Just a quick, gentle, reminder to our non-Irish clientele. Tomorrow is a national holiday here in Ireland, so our offices ...
Customer Service With A Smile?
People get confused by technology, so they reach out to their providers for help and guidance.Unfortunately not everyone is good ...
Take A Break
Since Christmas day is only a couple of days away I suspect that a lot of our clientele have already ...
