technical support

Purr For Christmas Opening Hours

By Michele Neylon|2008-12-04T11:16:09+00:00December 4th, 2008|Categories: Blacknight, News|Tags: business, christmas, Domain name, holidays, IE Domain Registry, technical support|

I really should apologise to the dog lovers for my choice of "cute animal", but this little fella was irresistible! ...

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Jelly Bean Overload

By Michele Neylon|2008-10-06T10:19:09+01:00October 6th, 2008|Categories: Blacknight|Tags: blacknight, gratitude, jelly bean, sweets, technical support|

This morning our technical staff our chewing Jelly beans, courtesy of one of our clients.The rather large jar of jelly ...

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 3

How To Ask For Help

By Michele Neylon|2008-09-25T14:42:56+01:00September 25th, 2008|Categories: Blacknight, Hosting, Irish Blogs, Tips|Tags: customer service, domains, hosting, seo, technical support|

Whether you are dealing with technical support, customer service or a casual acquaintance, there are some ways to ask for ...

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Moving Hosting Without Headaches?

By Michele Neylon|2008-09-20T17:43:30+01:00September 20th, 2008|Categories: Domains, Hosting, Tips|Tags: changing hosting provider, domain transfer, domains, moving hosting, technical support, Web Hosting|

Image via WikipediaA lot of the questions we get asked on a regular basis are about moving your hosting without ...

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August Bank Holiday Opening Hours

By Michele Neylon|2008-08-01T09:23:38+01:00August 1st, 2008|Categories: Blacknight, Domains, Hosting, Irish Blogs|Tags: accounts, blacknight, holidays, opening hours, sales, technical support, weather|

This weekend is a bank holiday weekend here in Ireland and in many other countries across the globe. While I ...

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Are Our Support Options Good Enough?

By Michele Neylon|2008-02-16T13:40:46+00:00February 16th, 2008|Categories: Blacknight, Hosting, Irish Blogs|Tags: customer service, technical support|

At the moment we're hiring staff for a variety of roles. One of the things we are planning on doing ...

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Support Area Upgraded

By Michele Neylon|2007-11-23T01:46:09+00:00November 23rd, 2007|Categories: Blacknight, Hosting, Irish Blogs, Maintenance, News|Tags: blacknight, design, kayako, technical support|

Our support area has been upgraded to the latest version of Kayako, which is the software we use to run ...

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