As Tara mentioned the other day, we’re relaunching our helpdesk under a new guise on Tuesday. So say “farewell” to our “support desk” and “say hello to my little friend” .. Ok, maybe not….
We are, however, relaunching our customer service centre so that it becomes a “one stop shop” for all your customer service needs.
It’s new. It’s different and we really like it, but we want YOU to come to love it.
So I’ve put together a “quick and nasty” video to show you around.. It won’t win any Oscars, but it should give you an idea of how to make the most of it.
As always, if you have any feedback please let us know.
About the Author: Michele Neylon
Known for his outspoken opinions on technology and the Internet, Michele Neylon is the award winning author of several blogs and co-host of the Technology.ie podcast. A thought leader in the Internet community, Neylon is active within ICANN and an expert on policy, security, domains, ICANN, Nominet and Internet Governance. You can stalk him on various social media networks including Twitter and Instagram
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Great! Good luck.
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