Author Archive | Tara Callinan

Spam Increase

Global increase in spam

Over the last few months we have seen a steady increase in the amount of spam being sent to our mailservers, on multiple platforms.  In particular we have seen a large surge in the last few days. Although the basic spam-filter service that comes free with our shared hosting plans are blocking a large chunk […]

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Our Helpdesk is Being Revamped!

What’s going on? Customer service and the customer experience are crucial for any online company and here at Blacknight things are no different. One of the areas that we know needed improvement was in relation to our customer service websites and portals. There were several of them and they probably caused a lot of confusion. […]

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