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About Tara Callinan

Tara joined Blacknight back in 2006 shortly after graduating from Carlow IT. After serving in the trenches of our customer support desk she is now a project manager with the company.

Global increase in spam

Global increase in spam

By Tara Callinan|2014-04-10T08:53:27+01:00April 10th, 2014|Categories: Email, spam filtering|Tags: antispam, email, global spam, increase, malicious attachments, spam|

Over the last few months we have seen a steady increase in the amount of spam being sent [...]

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Important: Automating Diskspace and Bandwidth (Traffic) Over-usage Notices

Important: Automating Diskspace and Bandwidth (Traffic) Over-usage Notices

By Tara Callinan|2013-06-06T14:53:20+01:00May 7th, 2013|Categories: Hosting|Tags: Bandwidth (computing), Disk space, Gigabyte, Microsoft Windows, Shared web hosting service, traffic, Web hosting service|

In the interests of fair usage and in order to ensure that customers receive the best possible service, [...]

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The Easter 2013 opening hours ( also happy easter )

By Tara Callinan|2013-03-26T12:40:23+00:00March 26th, 2013|Categories: Customer Service, General|

Just to let you folks know the opening hours for the Easter Bank Holiday Monday - 1st April [...]

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Our Helpdesk is Being Revamped!

Our Helpdesk is Being Revamped!

By Tara Callinan|2013-01-18T16:19:26+00:00January 18th, 2013|Categories: Customer Service, Maintenance|Tags: blacknight, Browser Based, business, Customer, customer service, Help desk, new features, wordpress, Zendesk|

What's going on? Customer service and the customer experience are crucial for any online company and here at [...]

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