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We Want The Feedback!

Another Customer Service Experiment

The next 12 to 18 months are going to be pretty exciting (and stressful) here at Blacknight.A lot of things that have been in the pipeline should hopefully bear fruit and among other things both our staff and client numbers are growing all the time. So one of the areas that I am particularly interested […]

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Like What We Do? Gis a Vote!

We may have left this a bit late, but if you think we do a good job with providing customer service and support via social media and can spare a couple of seconds we’d appreciate your vote over on the Mashable Awards. Click here to give us your vote for “best social media customer service”. […]

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Blacknight Mobile Gets Facelift

Our mobile site has been given an overhaul. It needed it! The all new is currently in phase 1. It should render on most phones without any issues. (It’s currently scoring 5 on the test) Currently it’s showing some basic information about the company, the latest posts from the status site and this […]

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Billing - Screenshot 2

We Need Your Feedback!

UPDATE 28/2: New screenshot added belowThe Blacknight hosting platform is very powerful and has a lot of fantastic features. However, the control panel is not perfect and we are all too aware of this. The control panel vendors, Parallels, have been working closely with us to improve aspects of the system so that: You are […]

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