Archive | December, 2007

Network and DNS outage – Dec 31st 2007

Summary: @ 10:00am on Monday 31st December we experienced a DOS in the form of a compromised host on our network in InterXion. This issue caused serious packet loss for us on our core network in DEG. It also caused dns issues because the dns servers couldn’t communicate with the mysql cluster that hosts this […]

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Shared hosting Server “morgana” down

Hi Folks, Looks like the hardware for Morgana has become faulty in some way. We’ve tried some remote diagnostics with the guys on site. However they are unable to determine the issue. Our on-call Engineer is currently en route to the Data Centre to perform fault diagnosis. We’ve spare hardware on site that we can […]

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Scheduled Network Maintenance Thursday 27th Of December

When: Thursday 27th Of December 2007 at 22:00 Duration: 2 Hours What: Upgrade of two core routers within the Blacknight network. Each core router will be swapped out one at a time. We do not anticipate any downtime of network connectivity for customers during this maintenance window, although customers will see routing path changes and/or […]

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Emergency Network Maintenance – Tuesday-Wednesday 18-19th December 2007

When: Tuesday-Wednesday 18th/19th December 2007 @ 23:45 hours What: Firewall issues. We’ve been experiencing problems with the HA pair of firewalls that look after the shared hosting network. Config changes are particularly problematic and we’ve had to stop all changes. Tonight we’re going to move shared windows and linux hosting off of the current firewall […]

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santa hat on keyboard

Christmas Opening Hours

Rather than leave it to the last minute I thought I’d take a moment today to give a quick outline of our Christmas 2007 opening hours. Office Opening Hours: Friday 21st December – open Monday 24th December – closed Tuesday 25th December – closed Wednesday 26th December – closed Thursday 27th December – open Friday […]

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Gearing up for Christmas

It seems like every ecommerce site I’ve ever bought from is doing something special in the runup to Christmas. Here at Blacknight we’ve spruced up the offices a bit – no singing Santas, but a few decorations here and there. I think there might even be a miniature tree floating around somewhere! And of course […]

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ns2 down

Hi All, and all its various alias name servers is currently down. We’re working with our Data Centre partner in Germany to find out what is wrong. We’ll have further information to post in relation to this shortly. Update: This issue has been resolved

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