Issue: We’re seeing errors regarding a bad PSU in a switch in DEG. We’re not going to take any chances leaving it as is, so we’re going to RMA the switch.
Outage Window: For customers on the affected switch, an e-mail will be sent notifying you of this downtime window.
Duration: 5-15 minutes total for the window. Each customer should only notice a small blip of around 10 seconds as they are re-patched to the new switch.
If you notice any problems please e-mail support or call the on-call number.
Update:
This will affect the following blacknight services for the duration of the move. Our primary mail relay host for dedicated customers is in this rack and will be affected by the outage. There are some other non critical services that will be affected also.
About the Author: Paul Kelly
