Tag Archives | outage

RFO

Yesterday’s Network & DNS Outage

Normally we don’t write about service issues on this site. We have a specific site we reserve solely for that. Yesterday, however, we had a major network and DNS outage that impacted a very large number of our customers. Our teams worked as quickly as they could to both respond to queries from our customers as […]

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Blacknight Technical Blog Now Live

If you want to know about any service affecting maintenance, technical updates or anything else of a technical nature, we recommend that you check out our new Technical Blog. The site is hosted outside our core network (we don’t even use our own nameservers just to be 100% safe!) and is part of our backup […]

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Network Outage – Nov 20th 2007

Summary At 08:40:03.514 am this morning access switch 15 in a customer cabinet on the first floor detected a loopback on both of its GigE connections and both switch ports were set to err-disable. Our syslog servers never got this information so we assumed the switch had physically failed. Time Line: 08:40 alerts received by […]

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Incident Report – Outage Sunday 7th October 2007

Sorry for the delay in providing this report regarding the last network issue Date: October 7th 2007 Timeline: 02:15 – 03:35am (Irish time) Affected Customers: Any customer on the shared firewall that has a dedicated server or has colocation with us was affected during this incident. This also included our shared hosting clients. What happened? […]

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