We’ve been toying with the idea of providing “live chat” on our site for quite some time.
We finally found a software vendor whose product fit our criteria, so we’re now offering live chat on our VPS hosting site.
All conversations are routed over 128 bit SSL, so your privacy is assured.
We would, of course, ask that people not handover credit card details etc., via the live chat system.
Staff from sales, technical support and accounts are available from 8 am to 6 pm Monday to Friday to answer your queries.
Of course if anyone has any feedback to give us either here or via email (management@blacknight.com) we’d love to hear it.
About the Author: Michele Neylon
Known for his outspoken opinions on technology and the Internet, Michele Neylon is the award winning author of several blogs and co-host of the Technology.ie podcast. A thought leader in the Internet community, Neylon is active within ICANN and an expert on policy, security, domains, ICANN, Nominet and Internet Governance. You can stalk him on various social media networks including Twitter and Instagram
