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Delays Are Painful

April 1st, 2008|

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Delays Are Painful

hold on
I am currently very very frustrated and annoyed.
I’ve always tried to be honest and upfront with clients, so it really annoys me when I have to backtrack on any kind of promise.
We are about to launch a range of new hosting plans.
We can’t launch the new hosting plans just yet, since there are a couple of minor glitches with the system. They’re small issues. They will be fixed, but we can’t launch until they are.
This is really really annoying, as I actually told several people last week that we would be launching (there are two or three clients already using the system!)
So what can I say?
Sorry?

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About the Author: Michele Neylon
Known for his outspoken opinions on technology and the Internet, Michele Neylon is the award winning author of several blogs and co-host of the Technology.ie podcast. A thought leader in the Internet community, Neylon is active within ICANN and an expert on policy, security, domains, ICANN, Nominet and Internet Governance. You can stalk him on various social media networks including Twitter and Instagram
4 Comments
  1. Peter Buck April 4, 2008 at 12:31

    Hi Blacknight Blog( Sorry dont know your name)
    Let say when i first heard about you guys doing a blog i didnt think much of it because i thought like a lot of other places it would get maybe 1-3 updates and then it would die , but im well impressed so far with the blog updates and if no one else is watching i certainly are via the RSS feed.
    Keep up the good work, and might I add the support you guys give is excellent!
    Peter

  2. Michele Neylon April 4, 2008 at 13:51

    Peter
    The author’s name is down the bottom of the entry 🙂
    Thanks for your positive feedback
    Michele

  3. Bock the Robber April 5, 2008 at 13:40

    Michele, my experience has been completely positive, including your responses when problems occur.
    Glitches happen. Who’s perfect?

  4. Michele Neylon April 8, 2008 at 12:29

    Bock
    We all try to be perfect in our own little way 🙂
    Michele

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