Our billing and ordering system is currently offline so that we may conduct maintenace. We don’t like doing this during office hours, but we’ve no choice.
Yesterday we made a mistake. I was informed that the mistake had been fixed and that it was all “ok”.
I’m not going to apologise again – I already did – instead we’re taking it offline until it is fixed properly.
I don’t like “fire fighting”, but we’ve no option again this morning.
Please bear with us!