Are Your Hands Tied?

Domain transfers shouldn’t be a “big deal”.

It should be quite easy.

A registrant (ie. you) should be able to switch the billing of their domain name(s) from one registrar (or reseller) to another quite painlessly.

As long as you aren’t a criminal it should be a simple and accessible process.

Unfortunately the reality remains that domain transfers are still a cause of pain for a minority of registrants due to some registrars and resellers employing highly suspect business practices.

We have yet again received reports of registrants being charged “release” fees, which are sometimes disguised as “administrative” fees.

Let’s set a few facts straight

If the domain(s) are registered to you properly ie. your correct contact details are in WHOIS then you are entitled to move the domain(s) to a new registrar unless certain circumstances are true. (ie. newly registered domains, fraudulent orders that sort of thing)

So what is reality?
For .ie domain names – unless the domain has a status of “locked” in WHOIS the registrant / domain holder can simply go to a new registrar and request a transfer.
For .eu domain names – it’s pretty much the same process

For .com domain names – you need to get the domain unlocked as well as getting an EPP key. Most ICANN accredited registrars will provide this almost immediately at no cost.
However you may run into issues with some of their resellers.

If you do you can report them to ICANN here.

Just so it’s clear – we respect these concepts as well. If you want to move a domain away from us you can.

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8 Responses to Are Your Hands Tied?

  1. biscuit July 13, 2010 at 12:04 #

    Considering Nominet, the .uk Registry, charge fees for moving a domain, I think its quite justifiable to make a small charge for the admin in doing the release (eg checking the person requesting the release is actiing on behalf of the registrant etc).
    As long as you are up front about it, I don’t see the problem.

  2. Michele Neylon July 13, 2010 at 12:09 #

    Nominet DO NOT charge fees for moving a domain. They only charge when there is a change of registrant. Change of registrar (tag) is 100% free

  3. Gerry Mulvenna July 13, 2010 at 15:37 #

    What’s the procedure with .org domains? I’ve transferred these a couple of times and seem to recall it was a slightly different process compared to .com domains.

  4. Michele Neylon July 13, 2010 at 15:43 #

    .org is the same as .com
    The only difference is that .org uses “thick” whois while .com uses “thin” – which is in relation to where the WHOIS data is stored

  5. Leon July 13, 2010 at 17:15 #

    Is there any protection for Web Designers and the like who register .ie domains on behalf of clients and using the clients name and info only to have the client take control of the domain later on without paying?

  6. Michele Neylon July 14, 2010 at 00:39 #

    You shouldn’t register the domains unless you have been paid for them.

  7. biscuit July 16, 2010 at 12:07 #

    Nominet charge registrants is what I was referring to earlier:

  8. Michele Neylon July 16, 2010 at 12:13 #

    @Biscuit – yes, but a change of registrant is NOT a change of registrar – they’re two totally different things