I hate it when things don’t happen when and how I want them to happen. I find it incredibly frustrating.
With the launch of our new hosting control panel, billing system and backend we knew that we were going to have a lot of work on our hands. We also knew that no matter how carefully we planned certain things it would still take a long time to get it all the way we wanted it – we still haven’t!
One of the key tasks that we needed to complete was migrating billing accounts from the old system to the new one.
Of course, as anyone who’s ever done this sort of thing knows, it’s a hell of a lot easier in theory than it is in reality.
We were incredibly naive in our estimates and so we emailed thousands of clients earlier this year to tell them about the move, but then we couldn’t actually complete it!
Talk about annoying – and I sincerely mean that – we wanted everyone off the old billing system as soon as possible as well…
In any case we have moved the migration project along.
It’s still not 100%, but we have now got to the stage where we are able to actually create new accounts for existing clients on our new system, so you should be getting emails about it over the next couple of days..
We’re still running into odd little issues, so I will NOT be giving people any timelines on anything.
Sorry – I just can’t do it!
About the Author: Michele Neylon
