You may have gone to the Blacknight homepage today and clicked the Webmail link at the top of the page and see that it’s taking you to a slightly different subdomain. Normally it takes you to webmail.blacknight.com and now it’s taking you to altmail.blacknight.com. This was intentional as we’re trying to get more people using the altmail as webmail has a number of problems across different browsers that don’t affect altmail.blacknight.com
As a result you may be finding you can’t remember your password and it won’t be auto filled by your browser. Never fear you can still access the original link to webmail.blacknight.com we are recommending however that you start to use altmail.blacknight.com going forward.
Altmail of course runs over a secure https connection meaning that all data is transferred in an encrypted format.