Archive | Customer Service

We Know where your server is do you?

Does talk about pemlinweb scare you?

So does talk about pemlinweb, pemlinng or pemwinweb scare you? Don’t worry it scares me too. Well it’s just you’re never too sure if your website is on that server or not right? Well we’ve got a new tool for you to try where you can check out the server details for your website Head on […]

Continue Reading
Business Challenge Mediation Concept

European Commission Launches Online Dispute Resolution For Consumers And Business

Have you ever had a dispute with a business over a purchase made online within the European Union? Have you had difficulties resolving the complaint? If so, help is at hand. The European Commission this week has launched a new online platform to enable businesses and their customers resolve disputes over purchases made online. The […]

Continue Reading
Office365-Blog

Introducing Office 365 Services

Today we’re making another product / service launch announcement. We’re delighted to be able to offer our clients Office 365 services directly. So you’ll now be able to go “a la carte” and mix Office 365 (and other Microsoft cloud services) with our domains and hosting. You can read the full press release here. The […]

Continue Reading
blacknight-tech

Blacknight.tech Is Now Live!

I’ve always been a strong believer that we should “eat our own dogfood”. If we’re going to sell a service to our customers then we should try and use it ourselves. Sure, not all services we sell to our customers are going to be appropriate for our own use, but when it comes to things […]

Continue Reading
WereHiring

Come Work for Us!

Blacknight continues to grow – thanks to our loyal customers and the wonderful staff that support them. In fact – we believe that customer support is our core competence – and we’re looking to build on it! We’ve advertised job vacancies in two roles: Customer Support / Technical Support and Senior Customer Support / Technical Support. We’ve also […]

Continue Reading
Irish Parenting Bloggers

Blacknight at the IPB Awards

Saturday last saw myself and colleague Justyna attend the inaugural Irish Parenting Blog Awards in our capital city, Dublin.  A night of  networking, trending, (the #IPBAWARDS were trending on Twitter!) and excitement was had by all. It was a testament to the organizers how professionally the awards ceremony were run, and of course Blacknight were proud […]

Continue Reading