Connection Issues This Morning

As some of you know there were connectivity issues earlier this morning.
At this juncture all service should be restored, however if anyone is experiencing issues still please let us know
We’ll provide more details on what happened as soon as one of the technical team provides a report

About the Author: Michele Neylon

Known for his outspoken opinions on technology and the Internet, Michele Neylon is the award winning author of several blogs and co-host of the Technology.ie podcast. A thought leader in the Internet community, Neylon is active within ICANN and an expert on policy, security, domains, ICANN, Nominet and Internet Governance. You can stalk him on various social media networks including Twitter and Instagram

3 Comments

Paul Walsh December 31, 2007 at 13:17

I read only good/positive twitter messages about your open communication with customers regarding this issue. So, although it was a pain in the ass, it does mean that a lot of people read good things about Blacknight at a time when other companies would have been slated. Well done!
Michele Neylon December 31, 2007 at 13:24

Paul
It’s always been our philosophy to be as honest as possible with people when it comes to services issues.
Thanks for your comment
Michele
Bock the Robber January 2, 2008 at 22:04

I’d second what Paul said. Things go wrong sometimes. It’s inevitable.
It’s only when companies fob me off with bullshit and keep me in the dark that I get frustrated, and you’re definitely not one of those companies.

Comments are closed.

Connection Issues This Morning